Top 10 Reasons Why SEOs Fail on Social Media
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Many search engine optimizers are still stuck in the past. These old school practitioners fail to adapt.
They struggle with the new social media environment and attempt to apply rules of the legacy Web to the new environment.
To encourage some self reflection of the people in the search engine optimization business I compiled a ruthlessly honest set of 10 reasons why SEOs fail on social media.
Of course not all of them do, but still far too many. We can do better than that. Social Media is about socializing for real.
When you recognize yourself in some of these traits take a step forward and change your approach to social media.
1. Search engine optimizers love to automate
SEOs love to automate. Social media is about conversation, conversation between people. Now how would you automate that?
Ever tried automating conversation with your wife or kids? You can’t automate conversation without annoying and ostracizing people.
2. SEOs are treating social networking like web directories
Do you remember social bookmarking? When was the last time you used Delicious for research? People use search engines instead.
Although some people try to revive the social bookmarking model with modern concepts most social bookmarking including Delicious are dead.
Many SEOs assume that social networking sites are the directories of social Web. They think Facebook, Twitter and the likes are mainly a means to share links.
Thus instead of submitting to 2000 directories or to 200 social bookmarking sites the share links to 20 social sites. They also love to automate that process.
Social networking is not about the number of sites you share to
but about the number of users who engage with you on one site or two and the authority of one user who recommends your site.
You might sleep with 200 women but I guess none of them will love you just for the act. Your wife probably will love once you make a commitment to her.
Also your friends will like it when you tell them stories but not strangers on the streets. These people might assume you’re a nut.
3. SEOs start yelling at people instead of listening
Hey you, want to buy SEO services? Imagine yourself shouting this sentence on the street. Shouting at people you have never seen before.
Why shout at people who are not interested in you at all? This is exactly what SEOs often do on social media.
Again, imagine yourself and your wife or friends. Instead of listening you start shouting at them. Do you expect them to listen and fulfill your wishes?
4. SEOs do not share
When I started to optimize for Google in Germany in 2004 I was amazed by the clandestine atmosphere of SEO. It felt more like 007! I didn’t want to be a secret agent though.
Information and links were scarce and everybody was stingy with them.
Sharing information could give your competitors an advantage. Thus it was important to keep as much of your know how for you as possible.
While the most successful SEO experts at Moz are famous for the knowledge they share the German SEO forums were full of people who won’t tell you anything.
They would “reply” trying to scare you off or ridicule you instead of sharing what they know. They acted shady out of habit.
Imagine yourself on a party and someone asks what you do for a living. You reply “I can’t tell you” because you’re afraid the person could get in your way as a competitor.
Also hoarding PageRank was very important while linking out to somebody who does not link back a sign of idiocy.
Why give away your Google juice? When you do not give away anything, even things that do not cost money nobody will like you.
5. SEOs are sneaky
I am still amazed by some people in SEO. Their first thought on encountering a new service or medium seems to be:
How can I sneak in and take away the riches? Imagine this in real life: Yes, it’s called crime. Do not game social media! Play by the rules.
6. SEOs focus on bling bling and fetishes not actual results
Enlarge your PageRank? Do you think the size of your PageRank, car or IQ makes you better than others?
It was very strange to see people in SEO forums talking about PageRank. They fetishized PageRank. It’s not only “PR” though.
It might be the ranking on Google or it might be the silly traffic numbers. They are all just signs of success, but signs that often are misleading.
You can be #1 in Google and have 100.000 visitors one day without gaining any real authority or making real sales.
Now just think of a braggart like that boasting. Would you like and respect that person? I don’t think so.
7. SEOs obsess about numbers instead of value/s
Even the SEOs who care about conversions and ROI tend to have only one value: Dollars.
I assume that in western countries you at least share some core values like democracy, freedom of speech and movement, peace etc.
Now how many SEO firms display any commitment to these issues? Also I assume that most people love art, music, literature and cherish nature.
How many SEO companies speak out on behalf on the environment, support artists, sponsor concerts or invite poets to perform on their behalf? People on social media are real people.
People are not interested in what you want to sell them most of the time, but they love the green grass, they love to listen to music, read great stories and look at beautiful or intriguing artworks.
8. SEOs treat “content” like filling or stuffing
When you read why some SEOs recommend blogging you have the impression that it’s about content that is only filling in the pages with keyword rich nonsense.
Do they care whether anybody reads it all? It’s like having stuffed animals in the park or ZOO. Fooling people into visiting your site is not enough by now.
Would you like a park where the birds that tweet are recorded or a ZOO where the animals are displayed on large TV screens?
When there is no life in the “content” nobody will want to look at it let alone read it. Don’t just write content. Write poems. Create art. Compose music.
9. SEOs don’t get design
Many SEOs still think that web design does not matter or means placing the keywords prominently in the content so that Google can find them.
People just take a look at a website and leave instantly if the design is not appealing to them. Social media users behave even more like this. No great visual on the page means bouncing off it.
10. SEOs are selfish
Many SEOs do not give away anything that matters to others. They want to take without giving. If they take, they take for themselves.
Social media is all about giving. Many people assume that giving and sharing is the only acceptable way to act on social media.
I do not agree with that, because this way you would only work for free for companies who own this social media.
You need to give to be able to take though. If the people know you, have gotten attention from you or something else that has value on the Internet.
It might be links, recommendations or feedback they are willing to listen to you and also to give.
Now who the hell am I to tell you these things?
Well, I’m in SEO for more than 4 years now and I still don’t believe that SEO is all that I described above.
These 10 reasons why SEOs fail on social media are aberrations. These are the mistakes people are making on the Web.
Not only SEOs do them, I see plenty of people outside of SEO doing that. Just take a look at what you do online and then do not these mistakes again.
Make sure to to double-check the actual metrics you are using. I’ve made some of these mistakes myself like obsessing with
- PageRank
- traffic
- rankings
but mostly I was able to omit these as I was on the Web since 1997, meaning 7 years before starting with SEO so I knew how to act online without alienating people.
Try to be a human being first and then a SEO on top of that. Do not approach people as a marketer on social media. This is the most important thing.
I want to thank some of my Twitter friends who provided some answers that enhanced this article: edelabar, tibipuiu, sweetsfoods.
Last updated: April 12th, 2018.
*(CC BY-SA 2.0) Creative Commons image by su neko
Well, social media is more about the people and less about the robots. SEOs fail because they don’t give any credit to the communities, they just do it for the links. Success in SEO means PageRank and links while success in social media means visitors, subscribers, comments or strong profiles.
When I’m trying to sell our services into a client, the hardest job is deconstructing their expectations. It’s not just about where yourank in the SERPs, though that is part of it. It’s not just about volume of traffic, though that is part of it. It’s about transactions.
Do enough people of the right type come to your site and do what you want them to do?
maxyRO: Yes, but that’s still not enough. Lasting relationships and trust are more important than the sheer numbers.
Simon: Yes, that’s true, educating clients is not an easy task but it’s worth it, for your own sanity.
Excellent post! I think you were dead on in #8 about content being viewed like stuffing or filling.
I’ve seen a lot of garbage content out there where they seem to drop keywords into the text like raisins in oatmeal.
When I’m producing content, my primary goal is to give the reader something interesting to read while working the desired keywords into the text naturally. In fact, if my keyword phrase is awkward, it will get broken up into something palatable.
Of course not everyone operates that way, and I go back to the sites that don’t.
“Human Being first, SEO second” is definitely the way to go in Social Media
nice one dude, i feel like sending this to some people i know, and saying, “hint, hint”
I enjoyed reading this article. It felt honest and fair while taking a difficult position. Also put things a bit more in perspective about the SEO person. Thanks.
11. SEOs don’t realize that social media is a.) an extension of old school Public Relations and b.) that they know nothing about old school public relations
It appears you do not read the right websites. NO SEO I’m associated with is described by any of your points.
BTW: It’s not that I do not get social media, but I choose to NOT partake is such kindergarten style activity as I see out there. I have my own discussion forums for networking, and it works just dandy.
I think you need to get out more Tad, instead of your little circle of friends.
I wholeheartedly agree with you.
SEOs are more used to work with Bots that they actually forget the prime building block of social media – people!
Maybe that’s the reason why bloggers tend to be more humane than the typical webmaster and why they their SEO efforts are not as hardwired as the SEMs.
An insightful post!
Cheers!!
SEO is about being found by the regular people who use the internet to find stuff. I would rather those customers than fellow blog authors who are internet savvy.
Social media is hard to monetize and almost not worth participating in unless you have some sort of campaign.
Reaching out to people in social media is frustrating unless you target specific people for a clear cut goal.
Loved this article the #1 reason was my favorite. It is so important as SEOs that we work on our Conversation Skills and don’t miss out on all the traffic and networking now available.
you should have read your own list of fail points before you participated in the social media over at sphinn… your comment on the sphinn of this post shows \”3. SEOs start yelling at people instead of listening\”…
Tad, this is nice stuff.Every time I come here, I find lots of SEO lessons.Keep them coming.You rock!!!
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You’ve got to have content and you have to be real!
Nice list.
Initially i thought how did you know about my faults lol :p I really like your article. It is simple marvelous!
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Having trouble myself finding SEO’s who like to share ;)
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Wow! All I can say is I do not know to many SEO peeps who think like that. Most SEO peeps I know understand SMM no problem. Lets face it you can implement SEO techniques in SMM. Why would someone not do that. But I straddle both lines no problem social and SEO. I have fun with SMM and do let people know I do Internet Marketing work but I also let peeps know my love for sports politics and entertainment.
And hey ya taking life way to serious. If a guy is an SEO person and he is pounding links and his work people will tune him out anyway. That is the beauty of SM
Ya know some people think SM is a joke. To each his own just have fun make some loot if ya can and move on.
Real life human interaction is the new way of the internet, haning conversations and building relationships is what is all about.
SEO is about being found by the regular people who use the internet to find stuff. I would rather those customers than fellow blog authors who are internet savvy.
Jan: Right, but the connectors, the linkerati, they make Google believe that your site is worth it, worth to be found by your real clients.
It reads like a generalisation that applies to all SEO-ers. Perhaps it would have been better as mistakes SEOs shouldnt make?
It sounds like you have been rolling with not very nice seo people dude!
Good read for me though. Thanks
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Excellent points, Lee.
Imagine the looks on my SEO students’ faces when I tell them that understanding a company’s business goals, its marketing plan, and using social media to *connect* with potential customers drives the SEO strategy. It’s as if I’m being blasphemous.
We can meta-, page- and alt-tag all day long, run around begging for links, run analysis on when/where to put those precious keywords but if the design and copy doesn’t “convert” a certain percentage of site visitors that will make your operation profitable, it doesn’t matter if you’re #1 in the SERPs and attract a gazillion web visitors. You just paying a lot more for all that wasted bandwidth.
The most common feedback I get from my students is that they never realized powerful SEO and online marketing can be when it’s a part of a bigger marketing and communications that focuses on conversing with people.
While I would argue that the SEO’s tendency to focus on numbers is a strength not a weakness (an arguable weakness of social is the difficulty of attributing ROI), there’s no doubt that the tendency of SEO’s to automate and keep things to themselves is a huge disadvantage in social.
My first real social media engagement was in 1995. I was the “online evangelist” for a Mac OS clone maker. A web forum was created by a customer who’d received a problem computer (I don’t remember the exact problem).
This forum was all about flaming the company I worked for, more than anything else.
So, I engaged with him and his website, worked to fix his problem (and those of others on the site), and over time I converted him (and many on the site) to raving fans.
This was done through engagement and listening, and fixing problems when I told people I would.
Sounds a lot like today’s definition of social media.
LOL ha ha, totally! I could not agree more. The part about content being stuffing is hilarious. I even set up a site called contentgaspump.com at one point, and then killed it.
Glad I finally read this.
I agree that SEO can not optimize social media as it is truly a media of society (people). But SEO professionals have used social media for their benefit, and everybody believes that social media has become one of the powerful medium in SEO.
It sounds like you’re creating problems yourself by trying to solve this issue instead of looking at why their is a problem in the first place
haha that’s true!
SEO’s are EGO’s ;)
Very informative. I have been in SEO for almost two years (after 20 years in investment banking) and the one thing I have learned is that it doesn’t matter if you come from Wall Street, Main Street, or the information super hi way- you have to embrace this as a people business first-both SEO & Social. I also liked the author’s analogies. I see SEO as being the best placed billboard & social is like the magnet on every refrigerator in America. Bottom line, I believe the success of any SEO or Social campaign is effective human contact.
I think more often than not the SEOs are hired by people who care overall about PageRank. Usually it doesn’t matter if the content is quality. If the links are being accessed that’s all there is to it. I like to think that I add a little pizazz to my content. I focus on design, but I don’t really think my boss cares.